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FAQ
What should I do if I encounter payment issues?
Here are several ways we can help you resolve the issue: 1. Recommended: Send us a message through our internal messaging (response within 24 hours). 2. Email us at andy@tarotab.com (response within 24 hours). 3. For urgent issues, click Live Chat for immediate assistance.
Can I cancel my subscription anytime? Will I still have access to member features after canceling?
Yes, you can cancel your subscription anytime. After cancellation, your member benefits will remain active until the end of your current subscription period.
What should I do if I forgot my password?
If you forgot your password, click the 'password reset' page to reset it.
How do I cancel my subscription?
After subscribing, you can find the Subscription Management section in your member page to cancel your subscription at any time.
Will subscription price changes affect me?
Price changes do not affect existing members. As long as you maintain your subscription without interruption, you can continue to renew at your original price. However, if you cancel and resubscribe later, you will need to subscribe at the new price.
How do I change my subscription plan?
If you want to switch between monthly and annual plans (or any other plan changes), you can cancel your current subscription, wait until it expires, then subscribe to your desired new plan.